Skip to Content

Property Owner Resources

Current Clients

Every Real Property Management NC East client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world any time you need and provides useful features and information to maximize your experience with RPM NC East.

  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

Not a Client Yet?

Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management NC East can help you protect your investment and maximize your return.

Call us today or fill out the information on this page and we will call you at your convenience.

ownerlogin

What do you charge for managing my property?

At Real Property Management NC East, we are not the most expensive Property Management Company in our market, and we are also not the least expensive. However, our investment owners greatly appreciate the value they receive for the management fee charged. Our structured pricing consists of three different options: Standard package priced at 9.9% of one month’s rent, a Premium package priced at 12.9% of one months rent, and a Lease Only package priced at 100% of one month’s rent or $1,200 minimum. See our website for more information.

Will the rent be able to cover my mortgage and other carrying costs?

Part of our discovery call with potential investors is to review a process in which we provide a cash flow analysis to ensure that the goals of your property are within reach and obtainable. We must consider your current mortgage payment to include (PITI) Principal, Interest, Taxes, and Insurance. This also includes any potential secondary mortgage liens, and HOA monthly dues.

Will I be able to approve (or help select) the resident?

At Real Property Management NC East, we take pride in our resident selection criteria process. In fact, our current industry leading eviction members are under 2%, where the industry average is slightly above 4%. With that said, when we professionally manage your investment property, our goal is to remove as much risk and liability exposure to you as the investor, by making this an arm’s length transaction. We have a proven strategy to vet applicants to ensure they meet Real Property Management NC East’s standards.

When/How will I receive the rent payment?

Our accounting team will have the funds available and transferred, to include a monthly summary report to you by the 20th of each month.

What happens if the tenant is late on rent payments or stops paying?

We have a defined process at RPM NC East. Our communications portal is available 24/7 and has been a great asset in this market. When we move in a new resident our coaching standards ask each resident that should they not be able to make their payment by the 1st of every month that they contact our office proactively to make other arrangements. In our experience, when a tenant is going to be a few days late, it most likely revolves around a pay period that does not fall at the beginning of the month. Should we not receive any communication from them, we will reach out and contact the resident on the 3rd of the month to better understand their situation. If there is going to be circumstances that keep the resident from making their payment prior to the 10th, we will reach out and advise you of the situation and the steps that we will be taking to mitigate and rectify the situation.

How long will it take to find a resident?

We strive to find quality residents to provide maximum profit for your investment property. Through our vigorous vetting process, we ensure that the resident that is placed in your investment property is a responsible individual that will care for your home. In our screening process, we take extra steps to speak with the previous landlord to understand the how the resident maintained the property. We strive to place residents within 29 days, however, there is no guarantee. We can say that in this market we have been seeing properties rented and moved in within 10 to 14 days consistently. However, each investment property is different.

How are you different/better than other property managers?

Our goal at Real Property Management NC East is to help our investors reach their goals for their property while enhancing their experience every step of the way. I do not speak out against my competition however, when you hire RPM NC East as your Professional Property Manager for your property, you can count on receiving the following quality care:

  • By selecting only properties to manage that meet our criteria, we have come to be the subject matter expert and go to for professional property management. You cannot be all things to all people. At RPM NC East we specialize in managing Single Family and Multi-Family homes in this market. By being consistent in our processes and delivery, we have become the trusted advisor and go to Property Management Company of choice.
  • Timely and transparent communication from the day we are hired as your professional Property Manager. If you have a question or concern, we personally ensure that these discussions are elevated and responded to in a timely manner.
  • Before we take on your property to manage, we will understand your expectations and goals for this property. If we cannot meet and exceed these goals while elevating your property management experience, we will not take your business into our portfolio. Several Property Managers out there try to be all things to all people and in turn, specialize in nothing of value to the property owner. At Real Property Management NC East, we provide at no charge a 60 day promises that if we are not performing to your expectations, and after given the opportunity to rectify and fix you are still unsatisfied, we will let you out of the management agreement with no future fees or penalties charged. That is how confident we are in our ability to meet and exceed your expectations as a Real Property Management Client.

Can I exclude children and/or large families from the property?

RPM NC East is an equal housing opportunity provider, committed to ensuring that all individuals have equal access to housing. Our policies and practices adhere to fair housing laws, and we do not discriminate based on race, color, religion, sex, national origin, disability, or familial status. Everyone is welcome to apply.

Owners Benefits Package

Real Property Management NC East is proud to partner with Steady and offer all clients the added value and protection of our Owners Benefits Package.

*Real Property Management NC East is not a licensed insurance broker. For coverage information, please refer to the insurance policy.

Owners Benefits Package

Market Reports

Our rental report provides owners with access to accurate rental listing comparables in their market.

Rent Protection

Receive up to 2 months of lost rental income with the Owner Benefit Package™. Protect your rental income from tenants who default on rent.

Rent Advance

Receive up to 12 months of rent payments upfront on qualifying leases. Remove resident payment risk as Rent Advance™ is guaranteed rental income.

Legal & Re-Tenanting Expense Shield

Receive up to $1,000 towards the listing of a rent unit, legal costs of an eviction, or other legal action, following a tenant’s default on rent.

Real-Time Legislative Alerts

Stay ahead of rental housing laws and tax policies that may impact your rental portfolio. State and Federal Updates Included

Why Choose Us?

Aggressive Marketing Strategy

Quick Payments

Online Accounting

Eviction Services

Competitive Pricing

Peace of Mind

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details